What HIPAA-compliant software really means
There is no such thing as software that is HIPAA-certified on its own. HIPAA compliance is an organizational state that software supports through specific technical safeguards.
HIPAA-compliant software is a bit of a misnomer: HIPAA compliance is something an organization achieves, not a stamp a product carries. Software supports it by implementing the technical safeguards of the HIPAA Security Rule, but compliance ultimately depends on your policies, your business associate agreements, and how the system is configured and used.
The technical safeguards that matter
These are what well-built healthcare software gets right.
- Role-based access control and unique user identification
- Encryption of protected health information in transit and at rest
- Audit logging of who accessed what, and when
- Minimum-necessary data handling and automatic logoff
Why no product is compliant by itself
A vendor can build every technical safeguard correctly and you can still be non-compliant through a missing policy, an unsigned business associate agreement, or a misconfiguration. That is why we say we build software to hold up under HIPAA, and we do not claim any product guarantees compliance.
Common questions
Can a vendor guarantee HIPAA compliance?
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